Contact Information

At Ever Brew, we’re here to help with questions about your order, product information, shipping, returns, refunds, and general customer support.

Customer Support

For all order-related questions, product questions, shipping updates, returns, refunds, or general assistance, please contact us by email:

Email: support@geteverbrew.com

Our support team typically responds within 1 to 2 business days.

Business Hours

Customer support is available during the following business hours:

Monday to Friday: 9:00 AM – 5:00 PM Eastern Time
Saturday and Sunday: Closed
U.S. Federal Holidays: Closed

Messages received outside business hours will be reviewed on the next business day.

Order Support

If you are contacting us about an order, please include your order number and the email address used at checkout so we can assist you faster.

For faster support, please include:

• Your full name

• Order number

• Email address used at checkout

• Brief description of your request

• Photos or videos, if the issue involves a damaged, defective, or incorrect item

Returns

Returns must be requested before sending any item back.

To request a return, please email:

Returns Email: returns@geteverbrew.com

Once your return request is reviewed and approved, we will provide the correct return instructions and return address.

Items sent back without prior approval may not be accepted or refunded.

Privacy Requests

For privacy-related questions or data requests, please email:

Privacy Email: privacy@geteverbrew.com

This includes requests related to accessing, correcting, deleting, or reviewing personal information associated with your order or account.

Legal Notices

For legal-related communications, please email:

Legal Email: legal@geteverbrew.com

Mailing Address

Ever Brew operates as an online ecommerce store.

For security and proper processing, we do not accept unsolicited returns or packages sent without prior authorization. A return address will be provided only after a return request is approved.

Website

Website: https://geteverbrew.com

Store Name

Ever Brew